Privacy Policy

We know that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. This Privacy Notice describes how Apollo SDC and its affiliates including Apollo Pharma (collectively “Apollo SDC”) collect and process your personal information through Apollo SDC websites, devices, products, services, online marketplace and applications that reference this Privacy Notice (together “Apollo SDC “).

By using Apollo SDC Services you agree to our use of your personal information (including sensitive personal information) in accordance with this Privacy Notice, as may be amended from time to time by us at our discretion. You also agree and consent to us collecting, storing, processing, transferring, and sharing your personal information (including sensitive personal information) with third parties or service providers for the purposes set out in this Privacy Notice.

Personal information subject to this Privacy Notice will be collected and retained by Apollo SDC, Newtown, Kolkata, WB, India.

What Personal Information About Customers Does Apollo SDC Collect?
We collect your personal information in order to provide and continually improve our products and services.

Here are the types of personal information we collect:

Information You Give Us: We receive and store any information you provide in relation to Apollo SDC Services. You can choose not to provide certain information, but then you might not be able to take advantage of many of our Apollo SDC Services.

For What Purposes Does Apollo SDC Use Your Personal Information?
We use your personal information to operate, provide, develop, and improve the products and services that we offer our customers.

These purposes include:

  • Purchase and delivery of products and services. We use your personal information to take and fulfill orders, deliver products and services, process payments, and communicate with you about orders, products and services offers.
  • Provide, troubleshoot, and improve Apollo SDC Services. We use your personal information to provide functionality, analyze performance, fix errors, and improve the usability and effectiveness of the Apollo SDC Services.
  • Recommendations and personalization. We use your personal information to recommend features, products, and services that might be of interest to you, identify your preferences, and personalize your experience with Apollo SDC Services.
  • Comply with legal obligations. In certain cases, we collect and use your personal information to comply with laws.
  • Communicate with you. We use your personal information to communicate with you in relation to Apollo SDC Services via different channels (e.g., by phone, e-mail, chat).

 

What About Cookies and Other Identifiers?
To enable our systems to recognize your browser or device and to provide and improve Apollo SDC Services, we use cookies and other identifiers.

Does Apollo SDC Share Your Personal Information?
Information about our customers is an important part of our business and we are not in the business of selling our customers’ personal information to others. We share customers’ personal information only with Apollo SDC.com, and subsidiaries of Apollo SDC.com controls that either are subject to this Privacy Notice or follow practices at least as protective as those described in this Privacy Notice.

  • The SDC certificates provided to the suppliers by Apollo SDC will be shared with the corporate MNC looking for the suppliers of various categories.
  • Transactions involving Third Parties: We make available to you services, products, applications, or skills provided by third parties for use on or through Apollo SDC Services.
  • Third-Party Service Providers: We may employ other companies and individuals to perform functions on our behalf. Examples include fulfilling orders for products or services, analyzing data, providing marketing assistance, providing search results and links (including paid listings and links), processing payments, transmitting content and providing customer service. These third-party service providers may have access to personal information needed to perform their functions, but may not use it for other purposes. Further, if required they may process the personal information in accordance with applicable law.
  • Business Transfers: As we continue to develop our business, we might sell or buy other businesses or services. In such transactions, customer information generally is one of the transferred business assets but remains subject to the promises made in any pre-existing Privacy Notice (unless, of course, the customer consents otherwise). Also, in the unlikely event that Apollo SDC.com or Apollo Pharma or any of its affiliates, or substantially all of their assets are acquired, customer information will of course be one of the transferred assets.
  • Protection of Apollo SDC and Others: We release account and other personal information when we believe release is appropriate to comply with the law; enforce or apply our Conditions of Use and other agreements; or protect the rights, property, or safety of Apollo SDC or its affiliates, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.

 

How Secure Is Information About Me?
We design our systems with your security and privacy in mind.

  • We work to protect the security of your personal information during transmission by using standard protocols and software.
  • We follow the Payment Card Industry Data Security Standard (PCI DSS) when handling payment card data.
  • We maintain physical, electronic, and procedural safeguards in connection with the collection, storage, processing, and disclosure of personal customer information. Our security procedures mean that we may occasionally request proof of identity before we disclose personal information to you.
  • Our devices offer security features to protect them against unauthorized access and loss of data. You can control these features and configure them based on your needs. Click here for more information on how to manage the security settings of your device.
  • It is important for you to protect against unauthorized access to your password and to your computers, devices and applications. Be sure to sign off when finished using a shared computer. Click here for more information on how to sign off.

 

What Choices Do I Have?
If you have any questions as to how we collect and use your personal information, please contact us eg@apollosdc.com

  • As described above, you can always choose not to provide certain information, but then you might not be able to take advantage of many of the Apollo SDC Services.
  • The Help feature on most browsers and devices will tell you how to prevent your browser or device from accepting new cookies or other identifiers, how to have the browser notify you when you receive a new cookie or how to block cookies altogether. Because cookies and identifiers allow you to take advantage of some essential features of Apollo SDC Services, we recommend that you leave them turned on. For instance, if you block or otherwise reject our cookies, you will not be able to add items to your Shopping Cart, proceed to Checkout, or use any Services that require you to Sign in.

 

Conditions of Use, Notices , and Revisions
If you choose to use Apollo SDC Services, your use and any dispute over privacy is subject to this Notice and our Conditions of Use, including limitations on damages, resolution of disputes, and application of the prevailing law in India. If you have any concern about privacy at Apollo SDC, please contact us with a thorough description, and we will try to resolve it. Our business changes constantly, and our Privacy Notice will change also. You should check our websites frequently to see recent changes.

Unless stated otherwise, our current Privacy Notice applies to all information that we have about you and your account. We stand behind the promises we make, however, and will never materially change our policies and practices to make them less protective of customer information collected in the past without the consent of affected customers.

Examples of Information Collected
Information You Give Us When You Use Apollo SDC Services

You provide information to us when you:

  • Provide information in your Account
  • Communicate with us by phone, e-mail, or otherwise
  • Complete a questionnaire / form / due diligence
  • Upload documents & other files while using Apollo SDC Services

 

As a result of those actions, you might supply us with such information as:

  • identifying information such as your name, address and phone numbers
  • payment information
  • your age
  • your location information
  • your IP address
  • the personal description
  • information and officially valid documents regarding identity and address information, including PAN numbers
  • corporate and financial information

We may also use device identifiers, cookies, and other technologies on devices, applications, and our web pages to collect browsing, usage, or other technical information.

Information from Other Sources
Examples of information we receive from other sources include:

  • updated delivery and address / email address / information from our carriers or other third parties, which we use to correct our records and deliver your next purchase or communication more easily
  • information about your interactions with products and services offered by us / our affiliates

 

Information You Can Access
Examples of information you can access on request via email – include:

  • status of recent order
  • your complete order history

 

GRIEVANCE OFFICER

Email : eg@apollosdc.com
Designation: Grievance officer
The Grievance Officer is identified above pursuant to the provisions of applicable laws including but not limited to the Information Technology Act, 2000 and the Consumer Protection Act, 2019, and the Rules enacted under those Indian laws with the court jurisdiction of Kolkata , WB, India.

Contact US
www.apollosdc.com
Call: +1 609 7103121
Email: eg@apollosdc.com